Payment
You can pay us by western union, money gram, bank wires etc.
Western Union, Money Gram------In usual, we can received the payment from your side immediately after you sending the payment to us. Before payment, pls contact our sales to get payment information (receiver name). After payment, pls let me know the MTCN number, sender name, total amount, shipping address etc so that we pick up the money and arrange shipment or production for your orders.
ATTENTION: PlEASE MAKE SURE THE RECEIVER'S NAME AND YOUR NAME IS EXACTLY THE SAME AS THE BILL ON THE WESTERN UNION AND MONEY GRAM, OR WE CANNOT PICK UP THE MONEY.
Bank Wires------ If you pay us by bank wires, it will take some time ( in usual at least 3 days) before receiving it. And also, in usual, for bank wires, there are some extra charge from intemediate bank. According different bank you send money to us, the extra charge is a little different. In usual, it will take at least USD15.00. We are the factroy. The profit for each product are very low. The profit maybe no more than the bank charge. So for the extra charge have to be paid by your side. Hope you can understand before payment.
Shipping Method:
We can ship our products by UPS/DHL/FEDEX/TNT. In usual, without special require, we use UPS for shipment. It is the fastest and softest. It will take 1-2 days to arrive in USA/Canada, and 3 days to arrive in U.K/France/Netherlands/Germany.
Shipping and Delivery Time:
For Stock products------ We can ship out all available stock wigs immediately after receiving the payment. It will take 1-2 days to USA/Canada, and 3 days to U.K/France/Netherlands/Germany. For other area, we can check for you before shipment.
For Custom Orders------ In usual, for normal orders, it will take 3 to 4 weeks working days for production. But in usual, for different order require, there is a little different for delivery date. We can also accept rush (15 days) and super rush orders (10-12days). There is an extra charge for them.
For Accessories------ (Including lace frontals, top closures, machine wefts, hand-tied wefts, skin wefts, bulk hair and pre-tipped hair). In usual, it will take about 15 days to produce. We can also accept rush orders for 10 days production time.
UPS Package Tracking
We share a strategic cooperation relationship with the the world's largest express company UPS. All of our package is delivered by UPS. You can track it by ups tracking no. in the UPS website.
United States
UPS Service in United States
Customer Service: 1-800-PICK-UPS (742-5877)
International Export/Import Services:1-800-782-7892
clike to check your delivering: http://www.ups.com/content/us/en/index.jsx
Canada
Domestic Services within Canada
English Tel.: 1-800-PICK-UPS (1-800-742-5877)
French Tel.: 1-800-PICK-UPS (1-800-742-5877)
Chinese Tel.: 1-800-233-8133
clike to check your delivering: http://www.ups.com/content/ca/en/index.jsx
United Kingdom
UPS in UK
Customer Service: 08457-877-877
Opening Hours:
Monday - Friday: 08:00 - 20:00
Saturday: 08:00 - 14:00
clike to check your delivering: http://www.ups.com/content/gb/en/index.jsx
Australia
UPS in Australia
Tel.: 0810-006630
clike to check your delivering: http://www.ups.com/content/at/en/index.jsx
